As the situation with COVID-19 evolves, we are responding accordingly in order to reduce risk for our customers and staff.
Enhanced Safety Measures: We have increased safety measures during all stages of production, packing, pickup and shipping. We are practicing proper hand hygiene prior to handling your garments and frequently throughout the day. We only work when we are feeling well, and will never handle your garments when we aren't.
Contactless Pickup: We offer safe pickup. Customers are able to email ahead of time to schedule their time for pickup and we will leave your order on our front step. No contact required. If you have mobility issues just let us know, we will pop it in your trunk for you.
Suspended Returns/Exchanges: For safety reasons we are temporarily not accepting product returns or exchanges. Please keep your product as we will resume at a later date when it is safer to do so. We apologize for any inconvenience this may cause. Thank you for your understanding.
Measures You Can Take: As your package may pass through multiple hands after it leaves our facility, we suggest that you throw your polymailer in the recycling bin or disinfect it immediately upon receipt - or store it away for a later use. We strongly suggest you wash all garments immediately after receiving them. And then immediately practice proper hand hygiene.
Essential Workers: For the month of May, we are happy to offer you a 20% discount when you purchase 5+ units of the following items: headbands, scrub caps, and/or face masks. Please email us at firstname.lastname@example.org for the code.
Charitable Donation: We are donating a portion of all mask sales to support registered Canadian charities that are helping to support the community during COVID-19. Recipients to date include the Student Nutrition Program offered from Food Depot Alimentaire, the COVID-19 Community Care Fund, as well as donations of masks to non-profits who support vulnerable groups in our community. Follow us on social media for more updates as we continue to support our community during these unprecedented times.